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Returns & Exchanges

Returns

For Preston and James - all items can be returned or exchanged within 30 days from receipt of order. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact us via evette@prestonandjames.com for return request.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please allow 3-5 business days once return has been received and confirmed for refund. Credit will automatically be applied to your credit card or original method of payment.

James Collection- due to the nature of vintage and reclaimed items. We cannot accept requests for refunds or returns. All sales are final.

Shipping
To return your product, you should mail your product to: 18 W Del Amo Blvd Long Beach California US 90805

If you are shipping an order over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please contact us at evette@prestonandjames.com for any further questions or concerns.

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